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FAQ

Formulation: 

What testing is conducted on No. 8 products? 

It’s important to us that No. 8 makes your life better. That’s why every No. 8 product undergoes third party lab testing for quality assurance. We encourage you to check out each Certificate of Compliance for our products HERE. You can learn more about the six stages in our testing process HERE


Do No. 8 gummies contain gelatin? 

Our gummies are completely gelatin-free and vegan. We do this by using pectin, a plant-based starch that’s often used as a thickening agent. 


Are No. 8 products sugar-free? 

  • No. 8 gummies use a low-sugar formula, with less than 1 g of sugar per gummy. 
  • Not quite, but at just 4 g of sugar per serving, they’re a low-sugar choice you’ll love. 

Are No. 8 products safe for daily consumption? 

Yes! In fact, that’s how we formulated them. Studies show that nootropics work best if taken regularly, and because we’re committed to only using FDA GRAS (Generally Recognized as Safe) ingredients, you’re safe to enjoy them every day. 


Will No. 8 products counteract with any medication I am taking? 

  • Because your physiology is unique, we always recommend consulting with your regular health providers before adding No. 8 to your daily routine. 
  • That’s something your regular healthcare professional will be able to answer, which is why we recommend checking with them before adding No. 8 to your wellness practice. 

What happens if I take more than the suggested serving size? 

All of our ingredients are GRAS, minimum effective dosage. There are always discrepancies in the individual tolerance.  

On a very rare condition, if you feel discomfort please call your medical provider or 911 


I missed a day - Can I make up for it by taking more the following day? 

Please do not exceed the suggested serving size of four gummies per product. 


What makes No. 8 gummies different from others? 

We know that our gummies are only as effective as their ingredients, which is why our active ingredients are all nootropics that are proven effective in humans. 


Are No. 8 gummies safe for children?

No. Because our gummies are formulated for adult physiology, they should not be consumed by children.


Are No. 8 gummies Kosher?

Are No. 8 gummies Halal?

We are always working to create more inclusive products that can serve all dietary needs, but at this time, our Focus, Calm, Sleep, and Energy gummies are not Kosher or Halal.


Can No. 8 gummies be eaten on a FODMAP diet?

While our products are low in sugar and are made exclusively from non-GMO, gluten-free, and vegan ingredients, we cannot guarantee they will be suitable for the FODMAP diet given the presence of sugar (natural fruit flavors) in our formulations.




Shipping / Distribution: 

I have an issue with my order. Who can I contact? 

We’re so sorry to hear that! Please contact us at care@8.health and we’ll get things sorted out.


How long will it take for my order to ship?

Orders placed with our Standard Shipping usually arrive within TK-TK business days after ordering. If you’d like your order sooner, choose one of our faster shipping options at checkout.


Where can I purchase No. 8 products? 

No. 8 products are only sold right here, at 8.health.


What is your shipping policy? 

All subscription orders ship for free, giving you one less thing to worry about.


Do you ship to P.O. boxes? 

We’re not able to deliver to P.O. boxes at this time, so be sure to provide a physical address to avoid any shipping issues.


Do you ship to APO/FPO? 

Unfortunately, we cannot deliver to APO or FPO at this time.


Do you ship internationally? 

We cannot deliver orders outside of the USA at this time.


Can I send this as a gift to someone else? 

Of course! Just opt to “Add a gift note” when you check out.




Subscription / Payment: 

Can I pause or cancel my subscription?

Of course! You can easily pause or cancel your subscription at any time by logging into your account, or by dropping us a line at care@no8.health.


How do I update my payment method for subscription? *


I have not received my monthly prescription. Who can I contact?

We’re so sorry to hear that! Please contact us at care@8.health and we’ll get things sorted out.


What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover, as well as PayPal. We unfortunately cannot accept cash, checks, or money orders. *


Will I be charged sales tax? *


I broke my glass jar. Can I get a replacement? 

Absolutely! Just email us at care@no8.health and we’ll ship you a new one as soon as possible.



Returns / Exchanges: 

What is your return policy? 

All No. 8 products can be returned if unopened and unused within 30 days of your order date for a full refund. We do not issue refunds on orders placed more than 30 days ago. Keep in mind that you’ll be responsible for the cost of shipping on your return unless we send incorrect or defective products.


What is your exchange policy? 

We’re not able to process exchanges at this time.


My order arrived damaged. Can I receive a full refund or replacement?

Please send us an email at care@8.health with an image of the damaged order in your email, and we’ll make it right.



Sourcing / Manufacturing: 

Where are No. 8 ingredients sourced? 


What testing is conducted on No. 8 products? 


Where are No. 8 products manufactured? 

All of our gummies are made in the USA, and our jars are manufactured in China.



Sustainability / Social Good:

Is your packaging sustainable?

We believe in minimizing waste wherever possible. Our refills are sent in plastic-free pouches, and all No. 8 packaging is designed to be reused or recycled.


Do you give back to communities in need? 


Do you offer any military or medical worker discounts?